Annette and Robert have a nine-year-old boy called Callum and a three-year-old girl called Katie-Ann.

Youngest child, Katie-Ann, appeared to have a hair pulling problem. However, upon further observation, and through Callum's conversation with Jo, it was revealed that Annette babies Katie-Ann with dummies, bottles and sippy cups. This is possibly due to desperate attempts to stop Katie-Ann from unknowingly pull her hair.

Can Jo help Annette to instill independence on Katie-Ann, and help Katie-Ann grow up, so that she can reduce the hair-pulling habit?

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