Gloria Jean Burnett (née Rich) is the mother of Jenny, mother in law to Tony, and grandmother of Jack, Joshua, Sean, Max and Mia.

Gloria was seen helping raise the children around the Swift family house a lot, and was the only member of the family to implant any expectations for her grandchildren.

Despite her efforts to help, her daughter and son in law were ungrateful and felt that she undermined their parenting.

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