Due to her job, Bernadette was constantly on her cell phone, paying little attention to her children, especially her youngest daughter. She was the main provider for the household, which she felt justified her neglect of the children.
At the time of her appearance on Supernanny, she was 43 years old and as of 2017, she is 53 years old.
Agent profile on Homes.com
Rainbow of Care Assisted Living Facility - Shows Bernadette as administrator (Erek's history also shows him as a past employee)